Privacy Policy
Effective Date: 6th July 2026
Last Updated: 6th July 2026
1. Introduction
This Privacy Policy explains how SLM Immigration Services collects, uses, stores and protects your personal information when you use our website or engage our immigration advice services.
We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.
2. Who We Are
SLM Immigration Services
Email: enquiries@slmimmigration.com
Telephone: 07775 964891
Website: www.slmimmigration.com
Immigration Advice Authority (IAA) Registration Number: [Registration Number]
If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.
3. The Personal Information We Collect
Depending on the services you request, we may collect:
Identity Information
Full name
Date of birth
Nationality
Passport information
Biometric Residence Permit details (where applicable)
Immigration status
Contact Information
Home address
Email address
Telephone number
Immigration Information
Visa history
Immigration applications
Home Office correspondence
Travel history
Employment information
Education records
Family information relevant to immigration matters
Financial Information
Payment details
Billing information
Proof of income where relevant to your immigration application
Technical Information
When you visit our website we may collect:
IP address
Browser type
Device information
Website usage information
Cookie data (where consent has been provided)
4. Special Category Data
Immigration advice often requires us to process information that is considered special category personal data under UK GDPR.
This may include information relating to:
Racial or ethnic origin
Religious beliefs
Health information
Sexual orientation (where relevant to an immigration matter)
Biometric data where required for your case
We only process this information where permitted by law and where it is necessary to provide immigration advice or comply with our legal obligations.
5. How We Collect Your Information
We may collect your information:
Directly from you
Through our website enquiry forms
During consultations
Through emails and telephone conversations
From documents you provide
From authorised third parties acting on your behalf
From the Home Office or other public authorities where authorised
6. How We Use Your Information
We use your personal information to:
Provide immigration advice and related services.
Assess your eligibility for immigration applications.
Prepare and submit applications on your behalf.
Communicate with the Home Office and other relevant organisations where authorised.
Respond to enquiries.
Arrange appointments.
Process payments.
Comply with legal and regulatory obligations.
Improve our website and services.
7. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
Performance of a contract.
Compliance with legal obligations.
Legitimate interests.
Consent, where required.
Where we process special category data, we rely on the additional conditions permitted under Article 9 UK GDPR and Schedule 1 of the Data Protection Act 2018, where applicable.
8. Who We Share Your Information With
We only share your information where necessary.
This may include:
UK government departments, including the Home Office.
Courts and tribunals.
Translators and interpreters.
Barristers or solicitors instructed in connection with your matter.
Professional advisers.
IT service providers and secure cloud storage providers.
Payment service providers.
The Immigration Advice Authority where required by law or regulation.
We will not sell your personal information to third parties.
9. International Transfers
Where your personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection law.
10. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
These measures include secure systems, restricted access, password protection and encryption where appropriate.
11. How Long We Keep Your Information
We retain personal information only for as long as necessary:
to provide our services;
to comply with legal and regulatory obligations;
to resolve disputes; and
to establish, exercise or defend legal claims.
Retention periods may vary depending on the nature of your matter and applicable legal or regulatory requirements.
12. Your Rights
Under UK data protection law, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your information in certain circumstances.
Restrict processing.
Object to processing.
Request transfer of your data where applicable.
Withdraw consent where processing is based on consent.
Some rights are subject to legal exceptions.
To exercise your rights, please contact us using the details provided above.
13. Cookies
Our website uses cookies to improve functionality and analyse website usage.
For more information, please see our Cookie Policy.
14. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page together with the effective date.
16. Contact Us
SLM Immigration Services
Email: enquiries@slmimmigration.com
Telephone: 07775 964891
Website: www.slmimmigration.com